Refund & Return Policy

We want you to be happy with your purchase from Cardboard Cafe. This Refund & Return Policy explains when returns, refunds, and cancellations may be available.

You may request a return within 14 days of delivery.

To be eligible for a return, the item must be in the same condition in which it was received. Trading card singles must be returned in the same condition as sold and should be packaged appropriately to prevent damage during return shipping.

The following items are generally not eligible for return:

• Opened sealed products, including booster packs, booster boxes, bundles, and other sealed trading card products once the original packaging or seal has been opened.
• Items marked "final sale" or "as-is" at the time of purchase.
• Items that have been damaged, altered, or changed in condition after delivery.
• Gift cards.

This does not limit any rights you may have when an item arrives damaged, defective, incorrect, or otherwise not as described.

To request a return, please contact Cardboard Cafe through our Contact Us page within 14 days of delivery.

Please include your order number, the item or items involved, and a brief explanation of the reason for the return. If an item arrived damaged or incorrect, please include photos when possible.

Please contact us before sending an item back. Returns sent without prior authorization may not be accepted.

Customers are generally responsible for return shipping costs for voluntary returns.

If the return is due to an error by Cardboard Cafe, such as receiving an incorrect item or an item arriving damaged, we will work with you to resolve the issue and may cover reasonable return shipping costs when applicable.

Original shipping charges are generally non-refundable unless the return is the result of an error by Cardboard Cafe or otherwise required by law.

Once a returned item is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If you need to cancel an order, please contact us as soon as possible.

Orders may be cancelled if they have not yet been processed or shipped. Once an order has entered fulfillment or has shipped, we may be unable to cancel it.

If you believe your order has been lost in transit or tracking shows delivery but you have not received it, please contact us through our Contact Us page with your order number.

We will review the available shipping and tracking information and work with you to determine the appropriate next steps.

Please inspect your order when it arrives. If you receive an incorrect item or an item arrives damaged, contact us as soon as possible so we can review the issue and work toward an appropriate resolution.

If you have questions about a return, refund, cancellation, or order issue, please contact Cardboard Cafe through our Contact Us page.